RV Parts Manager

Do you strive for excellence and have a passion for helping others live their dream?

We are looking for passionate & driven professionals who would love to be part of a market leading family operated RV organization, with locations across 12 states! We are excelling in a competitive industry, and we need you to help take us to the next level.

 Job description:

• Forecasts goals and objectives for the department and strives to meet them.
• Hires, trains, motivates, counsels, and monitors the performance of all parts department staff.
• Prepares and administers an annual operating budget for the parts department.

• Maintains a balanced inventory consistent with the requirements of the service department, wholesale accounts, and the do-it-yourself public.
• Establishes pricing parameters in each customer category that generate sufficient gross profit and produce a satisfactory profit while maintaining customer loyalty.
• Establishes individual parts inventory levels and balances them for maximum turnover.
• Monitors and adjusts inventory to minimize obsolescence.
• Ensures that all parts are properly tagged so that the dealership recovers full credit from the factory.
• Supervises stock order procedures.
• Sets and enforces a policy on the special ordering of parts.
• Analyze sales, expenses, and inventory monthly to maintain profit goals.
• Develops and administers an aggressive wholesale parts program to produce a profit.
• Ensures that the same high-quality level of service provided to outside customers is also provided to internal dealership customers.
• Works with the service manager to ensure a timely turnaround of parts for internal jobs.
• Analyzes departmental operations and storage layout and revises as needed for maximum effectiveness.
• Provides technical assistance to parts department employees.
• Monitors parts department employees’ payroll and scheduling records.
• Coordinates a prompt, efficient, and timely flow of paperwork.
• Directs shipping and receiving efforts to ensure timely processing.
• Monitors daily reports, and sales productivity.
• Directs outside parts and counter sales efforts, including a telemarketing program to keep in contact with customers.
• Takes advantage of all manufacturers’ inventory co-op advertising.
• Develops, enforces, and monitors guidelines for working with customers to ensure maximum customer satisfaction.
• Handles customer complaints immediately and according to the dealership’s guidelines.
• Ensures that all dealership purchases are properly accounted for before payment is made.
• Hours F/t: Full time, 5 day work week, including alternate Saturday

Experience/qualifications:

• Parts Management experience and RV industry knowledge is highly desirable
• Valid Driver’s License issued in work-in state and clean driving record to meet insurance requirements.
• Good judgment and initiative
• Excellent verbal, written, and interpersonal communication skills
• Ability to multitask in a fast-paced environment.
• Reliable and strong work ethic.
• A positive attitude, good work ethic, and professional appearance
• Must present a professional demeanour, punctuality and able to work weekends and holidays, if needed.

Company package & benefits:

Base salary ranging from $50,000 – $70,000.

Benefits:

• 401(k) with 5% matching
• Full insurance plan including, medical, dental, vision, and number of other supplemental’s
• Employee discounts
• RV Borrowing scheme
• Company paid Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Relocation assistance