I am looking for a full time Parts / Shipping Specialist to start work in the Americas fastest growing family run RV dealership. You must have a customer service experience, have a strong work ethic , be a team player and are looking to grow your career.

Job Description:

  • Order, receive, and bill all parts
  • Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
  • Develops estimates by costing materials, supplies, and labour; calculating customers payment, including deductibles.
  • Assist retail customers and technicians, including answering phones
  • Assist with parts inventory management through bin counts and record keeping
  • Maintains customer rapport by explaining estimates and expected, the return of vehicle; obtaining customers’ approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging to tow and temporary transportation.
  • Maintains records by recording problems and corrective actions planned.
  • Updates job knowledge by participating in educational opportunities; reading manufacturers’ publications.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Qualifications:

  • 2 years’ experience within a Dealership Parts environment
  • Strong sales ability
  • Certification – a big benefit
  • Ability to provide quality customer service
  • Willingness to take initiative
  • Quality verbal communication, writing and grammar skills
  • Computer Literate
  • Ability to perform job responsibilities and meet deadlines
  • Excellent communication skills
  • Excellent customer service skills
  • Professional appearance
  • Ability to work independently
  • Being proactive in your job responsibilities, career and business growth

Benefits package on offer:

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

 

 

 

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Job manager

Craig Clark

Recruitment Business Partner